PRIVACY POLICY

David’s Swim School
Effective Date: January 1, 2026
Last Updated: February 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

David’s Swim School (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Parent/guardian full name
    • Student name and age
    • Email address
    • Phone number (mobile and/or landline)
    • Physical/mailing address
    • Emergency contact information
    • Swim level, program details, and accommodations (when voluntarily provided)
    • Payment information when enrolling (processed securely by third-party payment processors)
    • Timestamped opt-in records for SMS and email communications

Non-Personal Information

  • IP address
    • Browser type
    • Device type
    • Website usage data
    • Cookies and similar tracking technologies

Customer Communication Records

  • Inquiries and service requests
    • Enrollment history
    • Appointment details
    • Communication preferences
    • Feedback and evaluations

You may visit our website anonymously; however, certain features require personal information submission.

2. How We Use Your Information

We use your information to:

  • Provide and manage swim lessons and related services
    • Process enrollments and payments
    • Send class reminders and scheduling updates
    • Provide customer support
    • Send important school announcements
    • Improve website functionality and user experience
    • Maintain communication consent records
    • Ensure legal and regulatory compliance
    • Protect against fraud and unauthorized access

SMS opt-in data and phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or trade personal information.

3. SMS Messaging & Compliance

David’s Swim School uses GoHighLevel and Nextiva as messaging service providers for SMS communications.

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our swim programs and services, including:

  • Class reminders
    • Schedule changes
    • Pool closures or emergency notifications
    • Billing and account updates
    • Responses to inquiries

Opt-In & Consent

  • SMS messages are sent only after explicit consent
    • Consent may be obtained through online forms, registration forms, or verbal agreement
    • We maintain timestamped opt-in records
    • Consent is not a condition of purchase
    • We comply with the Telephone Consumer Protection Act (TCPA), A2P 10DLC regulations, and Florida law

Message Frequency

Message frequency varies depending on enrollment activity and communication needs. You may receive approximately 5–10 messages per week.

Opt-Out Instructions

You may opt out at any time by replying:

STOP

  • A confirmation message will be sent
    • No further messages will be delivered unless you re-opt in
    • Opt-out requests are processed immediately

Help & Support

Reply HELP for assistance or contact us at:

Email: dhswimschool@gmail.com
Phone: 954-688-6933

Carrier Disclosure

  • Standard message and data rates may apply
    • Carriers are not liable for delayed or undelivered messages
    • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with authorized messaging providers (GoHighLevel, Nextiva) for the purpose of delivering services.

All other use categories exclude text messaging originator opt-in data and consent. This information will not be shared with any other third parties.

We implement strict data protection measures to safeguard SMS consent records.

4. Information Sharing & Disclosure

We do not sell personal information.

We may share information with:

Service Providers

  • Payment processors
    • Scheduling and registration platforms
    • GoHighLevel and Nextiva (SMS and communication services)
    • Website hosting providers
    • IT service providers

All providers are contractually obligated to safeguard your information.

Legal Compliance

We may disclose information if required by:

  • Florida state law
    • Federal law
    • Court order or subpoena
    • Law enforcement request
    • Protection of our rights, property, or safety

Business Transfers

If David’s Swim School is involved in a merger or sale, personal information may be transferred as part of the transaction, subject to this Privacy Policy.

Text messaging opt-in data remains protected and limited to authorized messaging providers.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards including:

  • SSL encryption
    • Secure databases
    • Access restrictions
    • Employee confidentiality training
    • Secure data backups
    • Ongoing system monitoring

While we strive to protect your information, no electronic transmission or storage method is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

  • Understand website usage
    • Store preferences
    • Improve user experience
    • Analyze traffic patterns

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Your Rights & Choices (Florida Residents)

As a Florida resident, you may:

  • Request access to your personal information
    • Request corrections
    • Request deletion where legally permissible
    • Opt-out of marketing communications
    • Withdraw consent for future communications

To exercise your rights, contact us at dhswimschool@gmail.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

This Privacy Policy applies only to information collected by David’s Swim School.

9. Children’s Privacy (COPPA Compliance)

We comply with the Children’s Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information directly from children under 13 without verified parental consent. All student information is collected from parents or legal guardians.

10. Online Policy Scope

This policy applies to information collected through:

It does not apply to information collected offline unless specifically stated.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

12. Contact Information

David’s Swim School
Coral Springs Location
744 Riverside Drive
Coral Springs, FL 33071

Phone: 954-688-6933
Email: dhswimschool@gmail.com
Website: https://davidsswimschool.com/

By using our website and services, you consent to this Privacy Policy.